Are your saunas easy to install?
Yes — the La Mar 2-person sauna arrives in flat packs with a full assembly manual and instructional videos. We recommend having **2-3 people** to assist, especially for lifting panels. Assembly time is typically **45-90 minutes**, depending on experience and helpers.
Can I install the sauna indoors or outdoors?
This model is designed for outdoor use. It features composite wood exterior so a cover is not strictly necessary. However, for best longevity, we still recommend keeping it under cover or sheltered when not in use to protect it from extreme conditions.
Do you offer installation service?
Yes — we provide installation services across most of Australia. If you’re in an area outside our standard installation zones, contact us and we’ll see how best to help or refer someone local.
Does installation include wiring?
No — wiring is not included in our installation. This model requires a 15 Amp plug for operation. If you do not have one, you'll need to engage a licensed electrician in accordance with Australian standards.
How do I clean and maintain my sauna?
To maintain the La Mar 2-person sauna: use towels or mats on benches/floor to absorb sweat; wipe moisture away after use with a damp cloth; avoid spraying water or cleaners directly on heater panels or electrical components; use a soft brush or vacuum gently if needed (power off); sweat marks on wood may appear but do not impact function — light sanding can restore appearance if desired.
What are my delivery options?
We deliver Australia-wide. For many metro areas, delivery (and sometimes installation) is free or heavily subsidised. You also have the option to pick up from our warehouse by appointment. Check shipping fees, available services, and delivery lead times at checkout, or contact us for a quote.
What do I need to prepare for delivery?
Before delivery: measure your available space (dimensions W130 cm × D110 cm × H190 cm, overhang W170 cm × D150 cm including roof overhang); ensure the required 15 Amp plug is ready; have 2-3 people to help unpack panels; have a dry, safe place to store the panels if not assembling immediately.
What warranty do you offer?
We offer a 5-year warranty on heaters, frame, and components, covering defects in materials or workmanship. There is also a 12-month labour warranty for installation-related issues. Warranty excludes misuse, unauthorised modifications or repairs, and normal wear and tear. Valid for original purchaser only.
